FAQ

Do I need a Camparitrendz.com account for making a purchase?

It's not necessary to create an account before making a purchase on the site but is highly recommended, since it has its own advantages, such as –

  • You can make a purchase by only providing your email id rather than filling necessary details, every time
  • You can track the delivery status of your order(s)
  • You can view the entire history of your past orders
  • You can also plan future orders through useful features like Wishlist and Notify Me
  • You can love or hate us via Reviews
  • You can subscribe to our weekly newsletter to stay in the know on Camparitrendz’s new products

I forgot my login password. What do I do?

  • Go to the login page and click on Forgot password. You will receive an email on your registered email id with instructions on creating a new password.

How do I register on Camparitrendz.com?

Registration on Camparitrendz is a simple process that can be completed in 3 simple steps:

  • Click on the Sign in link on the top right of the home page.
  • Type in your email address.
  • Enter password of your choice; confirm the password and you are done!

My Account

What is My Account?

  • My Account is your one stop for all the information related to your past, current and future purchases on Camparitrendz.com It holds information like order history, order status, reviews, support tickets and shipping addresses.

What is Shopping Cart?

  • You enter a shop, pick items, drop them in your shopping cart and proceed to the billing section to make the payment. In a real life scenario, your items remain in the shopping cart only until before the billing. On Camparitrendz, you can view your items for 30 days after adding them to the Shopping Cart.

Payment

How safe is it to transact through credit card or internet banking at Camparitrendz.com?

  • Camparitrendz.com uses the latest encryption technology and other methods to protect your credit card information. You can place your orders using Netscape's SSL encryption (the Internet standard for secure transactions). In fact, shopping online with a credit card at Camparitrendz.com is even safer than using a credit card at a restaurant because we do not retain your credit card information.
  • You can be assured that Camparitrendz.com offers you the highest standards of security currently available on the Net so as to ensure that your shopping experience is private, safe and secure. You need not worry about your credit card information because your bank will authorize the credit card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue an authorization number and the electronic receipt would be generated.
  • Camparitrendz website is Thawte certified and secure for shopping transactions.

What are the payment options available on Camparitrendz.com?

Camparitrendz.com offers multiple modes of payment.

  • Debit card – Visa/MasterCard/Maestro
  • Credit Card – Visa/MasterCard and also American Express
  • Internet Banking
  • Cash on Delivery (COD)

Which debit cards are supported on Camparitrendz.com?

  • Camparitrendz.com supports Maestro, MasterCard and Visa cards.

Tracking an Order

How can I track the status of my order?

  • Once the order is confirmed on Camparitrendz, it is communicated to the concerned vendor who packs and forwards the package to courier delivery service. At this stage an AWB number is generated and updated along with the courier service’s name on the site under My Account > Order History section. You can use this AWB number to check the status of delivery and current position of shipment from the concerned courier service’s site.

Where do I find my order number?

The order number is sent to you on your registered email id and phone number once the payment is completed and confirmed. Alternatively, you can also find the same under Order History in My Account section.

Delivery

What is the estimated delivery time?

  • Delivery time varies with each product.
  • In-stock items
  • For in-stock products, the shipping duration may vary from 24 hours to 7 days depending upon the accessibility of the delivery location and whether or not they fall within the delivery areas of our courier services.

What are the delivery charges?

  • Camparitrendz provides free delivery to its customers.

Refunds and Cancellations

How do I cancel an order on Camparitrendz.com?

  • You cannot cancel an order once it had been confirmed. Though, a replacement option is always available if delivered item is damaged.

My refund cheque is pending for some time. Whom should I contact to get the exact status?

  • You should call our customer care team on the number +91 124 4015517, which is open 24 hours on all days of the week

Product Reviews

I bought a product from Camparitrendz and want to write a review about that. How and where can I do that?

  • If you have made a purchase at Camparitrendz and wish to share your opinion regarding the product, you can do so by going to the product page and clicking on “Write a Review” under product title. Alternatively, you can also post a review from My Account>Order History. Simply click on “Write Review” against corresponding order number.