"No Questions Asked Return Policy"
- Though we strive to give you a great customer experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can return your Order for a full refund. We mean what we say! All you need to do is give us a call on +91 124 4015517 or drop us an email at firstname.lastname@example.org a period of 2 days, from the date of receipt. However, you must understand that we can't bear a loss either; so return of products will be accepted only if the products are returned in a saleable condition with the tags intact and in their original packaging, in an unwashed and undamaged condition.
- There could be certain circumstances beyond our control where you could receive a damaged / defective product or a product that is not the same as per your original order. We will replace the product to your satisfaction at no extra cost. In such circumstances, before using the product, please get in touch with our Customer Service Team who will guide you on the process for the same at +91 124 4015517 between 9 a.m. to 6 p.m. Monday through Saturday.
Conditions for return:
- Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
- Products/Items should be UNUSED.
- Products should be returned in their original packaging along with the original price tags, labels and invoices.
- It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
We will process the refund after receipt of the product by Nayanchiru Exports Pvt Ltd Refund will be processed based on the mode of payment of the order
- Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 10 working days and the refund will reflect in the next statement.
- Orders paid by net banking accounts will be credited back to bank account.
- For all other modes of payment, we will send a refund cheque. The cheque will be made in favor of the name as in the "billing name" provided at the time of placing the order.
- For orders placed through Gift Certificates / Vouchers of Nayanchiru Exports Pvt Ltd, refund would be provided in form of a fresh Gift Certificate / Voucher of the same value.